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Privacy policy

SERGOCOMMERCIAL is committed to protecting the privacy of users who access this website and/or any of its services. The use of the website and/or any of the services offered by SERGOCOMMERCIAL implies acceptance by the user of the provisions contained in this Privacy Policy and that their personal data is processed as stipulated. Please note that, although there may be links from our website to other websites, this Privacy Policy does not apply to other companies or organizations to which the website is redirected. SERGOCOMMERCIAL does not control the content of third party websites nor accepts any responsibility for the content or privacy policies of these websites.

  • PRIVACY ISSUES

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, (RGPD) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of rights digital, we offer you the following information about the processing of personal data that you may provide us:

  • Who is responsible for the processing of your data?

SERGOCOMMERCIAL

Our data is at the top of this legal notice.

  • We process the information provided to us to provide and bill our services and products.
  • If you give us your consent, we can also process your data to send you information about products, services or activities.
  • How long will we keep your data?

The personal data provided will be kept for the time strictly necessary. That is, as long as you are a user of our services or want to continue receiving information.

  • What legitimacy do we have to process your data?
  1. The legal basis for the processing of your data is the consents you give us.

(Minors under 14 years of age) It will be understood that the information sent by minors under 14 years of age has been sent with the consent of their legal representatives. If not, the legal representative must inform you as soon as possible.

  1. Compliance with applicable laws or execution of a contract. In specific circumstances, we may need to process your personal data to comply with a relevant law/regulation, or to perform our obligations under a contract to which you are subject.
  • Who will we communicate your data to?

The data will not be communicated to third parties, unless required by law or necessary to fulfill the purpose of the processing.

  • What rights does the user have and how to exercise them?
  • Anyone has the right to obtain confirmation as to whether or not we are processing their personal data.
  • They also have the right to withdraw the consent previously given.
  • Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • In certain circumstances, interested parties may request the limitation of the processing of their data. In this case, we will only keep them for the exercise or defense of claims.
  • In certain circumstances and for reasons related to their particular situation, the interested party may object to the processing of their data. In this case we will stop processing them, except for compelling legitimate reasons or for the exercise or defense of possible claims.
  • Interested persons also have the right to the portability of their data.
  • Finally, interested parties have the right to file a claim with the competent Control Authority.

You can exercise the above rights by sending us a letter attaching a copy of a document that identifies you to our address or email (which appear at the beginning of this Legal Notice.

  • How have we obtained your data?

The personal data we process comes from the interested party himself, who guarantees that the data provided is true and is responsible for informing us of any modification thereof. The data marked with an asterisk is mandatory in order to provide you with the requested service.

  • What data do we process?

The data we process ranges between the following categories:

  • Identification data.
  • Postal or electronic addresses.
  • Other information requested in our forms.

The data is limited, since we only process the data necessary to provide our services and manage our activity.

  • For what purpose do we process your data?

We may process your personal data for the following purposes:

  • Provide the contracted services.
  • Facilitate the purchased products.
  • Respond to your requests for information, products or services
  • Where we have legal obligations, process personal data
  • Hire staff
  • Plan and develop organizational aspects (such as internal communications, budgets, administration and project management);
  • Provide access to our resources
  • Process payments
  • Manage the website
  • For any additional purposes for which we are required to notify you and obtain your consent, including purposes required by local law, we will obtain your consent before processing your personal data for those purposes.
  • WHAT SECURITY MEASURES DO WE APPLY?

We apply the security measures established in article 32 of the RGPD, therefore, we have adopted the necessary security measures to guarantee a level of security appropriate to the risk of the data processing we carry out, with mechanisms that allow us to guarantee confidentiality, permanent integrity, availability and resilience of treatment systems and services.

Some of these measures are:

  • Information on data processing policies for staff.
  • Making periodic backups.
  • Data access control.
  • Regular verification, evaluation and assessment processes.
  • EXCLUSION OF LIABILITY

SERGOCOMMERCIAL does not guarantee nor is responsible for the accuracy and updating of the contents of the website, reserving the right to modify these contents at any time. 

Commercial relations between clients will be governed by the general conditions that, if necessary, would be established by  SERGOCOMMERCIAL in a specific document for this purpose, or for specific agreements that may be agreed with clients.

  • INFORMATION AND COMMERCIAL ADVERTISING POLICY.

SERGOCOMMERCIAL  hereby undertakes  not to engage in misleading advertising . For these purposes, therefore, formal or numerical errors that may be found throughout the content of the different sections of the Website, produced as a consequence of incomplete maintenance and/or updating of the information contained, will not be considered misleading advertising. in these sections.  SERGOCOMMERCIAL,  as a consequence of the provisions of this section, undertakes to correct it as soon as it becomes aware of said errors.

SERGOCOMMERCIAL  undertakes  not to send commercial communications without identifying them as such , in accordance with the provisions of Law 34/2002 on Information Society Services and electronic commerce. For these purposes, all information sent to  SERGOCOMMERCIAL  clients that has the purpose of maintaining the existing contractual relationship between the client and  SERGOCOMMERCIAL ,  as well as the performance of information tasks and other activities,typical of the service that the client has contracted.

  • TERMS OF USE. JURISDICTION AND APPLICABLE LAWS.

The use of this website implies full acceptance of the terms of this legal notice. This Legal Notice and all relationships established between  SERGOCOMMERCIALS  , the User of the Website and its services will be governed by the provisions of Ireland legislation.